Contact Us

By Email:

Email Address:

By Phone:

Toll-Free: 503-630-7777

Store Address:

Bio Water
PO Box 911
Mulino, Oregon 97042
United States

Return Information

Bio Water is committed to providing outstanding customer service. We will gladly refund your purchase price or replace any defective item and most non-defective items. Within 30 days of receipt of your order, you may return products that:

  • Have not been used
  • Are in their original packaging and properly shipped back to us to avoid damage
  • The return is accompanied by the Return Authorization # we issue on an approved return. For items meeting these criteria, we will refund the purchase price of the returned items minus the outbound freight, plus a restocking fee of 20%. We reserve the right to waive the restocking fee at our discretion.